{"xsrfToken":"231eaf63c59e543130706d5040c9a7aa82cdb341_lout","branding":{"id":"18","key":"ss","name":"Stiltsoft Support","portalBaseUrl":"/servicedesk/customer/portal/18"},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","translations":{"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false},"portal":{"id":"18","key":"ss","projectId":11746,"serviceDeskId":18,"name":"Stiltsoft Support","description":"<p>Welcome! You can raise a request for Stiltsoft Support using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/18","onlyPortal":false,"reqTypes":[{"id":"150","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":12971,"iconUrl":"https://stiltsoft.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12971","groups":[29],"key":""},{"id":"152","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":12984,"iconUrl":"https://stiltsoft.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12984","groups":[29],"key":""},{"id":"151","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"<p>Trying out our product and want more information? Select this and we'll be happy to answer your questions.</p>","icon":12976,"iconUrl":"https://stiltsoft.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12976","groups":[29],"key":""},{"id":"154","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":12980,"iconUrl":"https://stiltsoft.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12980","groups":[29],"key":""},{"id":"155","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":12970,"iconUrl":"https://stiltsoft.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12970","groups":[29],"key":""},{"id":"156","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":12974,"iconUrl":"https://stiltsoft.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12974","groups":[29],"key":""},{"id":"149","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":12955,"iconUrl":"https://stiltsoft.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12955","groups":[29],"key":""},{"id":"153","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":12962,"iconUrl":"https://stiltsoft.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12962","groups":[],"key":""}],"reqGroups":[{"id":29,"name":"General"}],"orderMapping":{"29":[154,149,156,155,150,151,152]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":18,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SR","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlZGY2ZGRlYS0zNDAyLTRkYzItOTA2ZS0xZDg4YTJhZmNmNDMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTExNzQ2IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzE1MTYwNjgsIm5iZiI6MTczMTUxNDg2OH0.UJe-LPqWdmvZOt_iH8wohS--4MWe5kilyPXabQ2sB98","targetCollection":"upload-project-11746","endpointUrl":"https://api.media.atlassian.com","clientId":"edf6ddea-3402-4dc2-906e-1d88a2afcf43","tokenDurationInMins":20}},"sharedPortal":{"name":"Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://stiltsoft.atlassian.net/wiki","kbLinkDomainURLs":["https://stiltsoft.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}