Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device.
Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
{"xsrfToken":"3171e9eadab0a19750f232e37ce9d668ef4c8f4b_lout","branding":{"id":"14","key":"tfcs","name":"Table Filter, Charts & Spreadsheets for Confluence Support","portalBaseUrl":"/servicedesk/customer/portal/14","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/14/6","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#de8a02","headerLinkHoverBGColor":"#de8a02","headerBadgeColor":"#de8a02"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/2ad09467-edb5-4b5a-ae26-270da6efd5f2/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlZGY2ZGRlYS0zNDAyLTRkYzItOTA2ZS0xZDg4YTJhZmNmNDMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjJhZDA5NDY3LWVkYjUtNGI1YS1hZTI2LTI3MGRhNmVmZDVmMiI6WyJyZWFkIl19LCJleHAiOjE3ODQzMDE5MDgsIm5iZiI6MTc4NDMwMTMwOH0.Zb4yRhIee7HhSuMX6jd7_jPv_NRLTMOubQi3YZu2b-k&client=edf6ddea-3402-4dc2-906e-1d88a2afcf43&mode=fit","logoId":"2ad09467-edb5-4b5a-ae26-270da6efd5f2","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","translations":{"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/18d872ea-1071-4064-b155-db79baff2917/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlZGY2ZGRlYS0zNDAyLTRkYzItOTA2ZS0xZDg4YTJhZmNmNDMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjE4ZDg3MmVhLTEwNzEtNDA2NC1iMTU1LWRiNzliYWZmMjkxNyI6WyJyZWFkIl19LCJleHAiOjE3ODQzMDE5MDgsIm5iZiI6MTc4NDMwMTMwOH0.891x60Xjh0ilL6DMlZhuGzmZbCJnVLT-74r85AbmAqk&client=edf6ddea-3402-4dc2-906e-1d88a2afcf43&height=300&mode=fit","bannerMediaApiFileId":"18d872ea-1071-4064-b155-db79baff2917","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"14","key":"tfcs","projectId":11736,"serviceDeskId":14,"name":"Table Filter, Charts & Spreadsheets for Confluence Support","description":"<p>Welcome! You can raise a Table Filter, Charts & Spreadsheets for Confluence Support request from the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/14","onlyPortal":false,"reqTypes":[{"id":"110","name":"How to questions","descriptionHtml":"","callToAction":"How to questions","introHtml":"<p>Using our product and want more information? Select this and we'll be happy to answer your questions.</p>","icon":12976,"iconUrl":"https://stiltsoft.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12976","groups":[18],"key":""},{"id":"112","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":12971,"iconUrl":"https://stiltsoft.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12971","groups":[18],"key":""},{"id":"114","name":"Migration support","descriptionHtml":"","callToAction":"Migration support","introHtml":"<p>For requests related to the app migration to another hosting type</p>","icon":12967,"iconUrl":"https://stiltsoft.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12967","groups":[18],"key":""},{"id":"549","name":"Partner licensing support","descriptionHtml":"","callToAction":"Partner licensing support","introHtml":"<p>For requests from partners related to trials and pricing</p>","icon":12836,"iconUrl":"https://stiltsoft.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12836","groups":[18],"key":""},{"id":"109","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":12980,"iconUrl":"https://stiltsoft.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12980","groups":[18],"key":""},{"id":"717","name":"Security requests","descriptionHtml":"","callToAction":"Security requests","introHtml":"<p>Inquiries related to security, legal documentation, and customer questionnaires.</p>","icon":12961,"iconUrl":"https://stiltsoft.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12961","groups":[18],"key":""},{"id":"111","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":12974,"iconUrl":"https://stiltsoft.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12974","groups":[18],"key":""},{"id":"683","name":"Table Filter, Charts & Spreadsheets for Confluence Partner Program Support","descriptionHtml":"","callToAction":"Table Filter, Charts & Spreadsheets for Confluence Partner Program Support","introHtml":"<p>For requests regarding our partner program for Table Filter, Charts, and Spreadsheets</p>","icon":12833,"iconUrl":"https://stiltsoft.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12833","groups":[18],"key":""},{"id":"108","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":12955,"iconUrl":"https://stiltsoft.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12955","groups":[18],"key":""},{"id":"158","name":"Deinstallation","descriptionHtml":"","callToAction":"Deinstallation","introHtml":"","icon":12830,"iconUrl":"https://stiltsoft.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12830","groups":[],"key":""},{"id":"164","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from the email support channel.</p>","icon":12826,"iconUrl":"https://stiltsoft.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12826","groups":[],"key":""}],"reqGroups":[{"id":18,"name":"General"}],"orderMapping":{"18":[108,109,110,111,114,717,112,549,683]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"963e4bc0-41ba-371b-bf4e-c400715d487d","appLinkName":"","appLinkUrl":"","spaceKey":"TFACDRAFTS","spaceName":"Table Filter and Charts for Confluence - Knowledge base","spaceUrl":"","isServer":true},"labels":[],"projectKey":"TFCS","serviceDeskId":14,"kbLinkDomainURLs":["https://stiltsoft.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":14,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"TFCS","userLanguageHeader":"","userLanguageMessageWiki":"<p>Atlassian will end-of-life most Data Center products on March 28, 2029. Here’s an <a href=\"https://stiltsoft.com/blog/atlassian-data-center-end-of-life/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">official announcement by Stiltsoft CEO Maxim Kuzmich</a>.</p>","defaultLanguageHeader":"","defaultLanguageMessage":"Atlassian will end-of-life most Data Center products on March 28, 2029. Here’s an [official announcement by Stiltsoft CEO Maxim Kuzmich|https://stiltsoft.com/blog/atlassian-data-center-end-of-life/].","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlZGY2ZGRlYS0zNDAyLTRkYzItOTA2ZS0xZDg4YTJhZmNmNDMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC11c2VyLWNvbGxlY3Rpb24tMTA1MjM1NTQwNCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6dXBsb2FkOioiOlsicmVhZCIsImNyZWF0ZSIsInVwZGF0ZSJdLCJ1cm46ZmlsZXN0b3JlOmNodW5rOioiOlsicmVhZCIsImNyZWF0ZSJdfSwiZXhwIjoxNzg0MzAyNTA4LCJuYmYiOjE3ODQzMDEzMDgsImFub25JZCI6ImFub24tdXNlciIsImh0dHBzOi8vaWQuYXRsYXNzaWFuLmNvbS9hcHBBY2NyZWRpdGVkIjpmYWxzZX0.ag_dOqk_NNVRgMciX6fPWbSitn7fTL9DrHmj8K6-5tc","targetCollection":"upload-user-collection-1052355404","endpointUrl":"https://api.media.atlassian.com","clientId":"edf6ddea-3402-4dc2-906e-1d88a2afcf43","tokenDurationInMins":20},"categories":{"categoriesSupported":false,"categories":[]}},"reqCreate":{"id":108,"projectId":11736,"issueType":{"id":"10208","name":"Support"},"form":{"name":"Technical support","descriptionHtml":"","callToAction":"Technical support","intro":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","instructions":"","icon":12955,"iconUrl":"https://stiltsoft.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12955","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_11263","fieldConfigId":"12915","label":"Reporter First Name","description":"Please provide your first name so we can address you personally.","descriptionHtml":"<p>Please provide your first name so we can address you personally.</p>","required":false,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Description","description":"PLEASE ATTACH SCREENSHOTS AND THE PAGE [STORAGE FORMAT|https://confluence.atlassian.com/doc/confluence-storage-format-790796544.html].","descriptionHtml":"<p>PLEASE ATTACH SCREENSHOTS AND THE PAGE <a href=\"https://confluence.atlassian.com/doc/confluence-storage-format-790796544.html\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">STORAGE FORMAT</a>.</p>","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"select","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:select","fieldId":"customfield_11198","fieldConfigId":"12832","label":"Hosting Type","description":"If your Confluence URL is https:// <company> .atlassian.net you are on Confluence Cloud.","descriptionHtml":"<p>If your Confluence URL is https:// <company> .atlassian.net you are on Confluence Cloud.</p>","required":true,"displayed":true,"presetValues":[],"values":[{"value":"10303","label":"Cloud","selected":false,"children":[]},{"value":"10304","label":"Server","selected":false,"children":[]},{"value":"10305","label":"Data Center","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_11199","fieldConfigId":"12833","label":"App's version","description":"Skip it if you're using Confluence Cloud.","descriptionHtml":"<p>Skip it if you're using Confluence Cloud.</p>","required":false,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_11200","fieldConfigId":"12834","label":"Version of Confluence","description":"Skip it if you're using Confluence Cloud.","descriptionHtml":"<p>Skip it if you're using Confluence Cloud.</p>","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/14/create/108","requestValidateBaseUrl":"/servicedesk/customer/portal/14/validate/108","calendarParams":{"firstDay":0,"date":"2026-07-17T15:15:08+0000","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"963e4bc0-41ba-371b-bf4e-c400715d487d","appLinkName":"","appLinkUrl":"","spaceKey":"TFACDRAFTS","spaceName":"Table Filter and Charts for Confluence - Knowledge base","spaceUrl":"","isServer":true},"labels":[],"projectKey":"TFCS","serviceDeskId":14,"kbLinkDomainURLs":["https://stiltsoft.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":true,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlZGY2ZGRlYS0zNDAyLTRkYzItOTA2ZS0xZDg4YTJhZmNmNDMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC11c2VyLWNvbGxlY3Rpb24tMTA1MjM1NTQwNCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6dXBsb2FkOioiOlsicmVhZCIsImNyZWF0ZSIsInVwZGF0ZSJdLCJ1cm46ZmlsZXN0b3JlOmNodW5rOioiOlsicmVhZCIsImNyZWF0ZSJdfSwiZXhwIjoxNzg0MzAyNTA4LCJuYmYiOjE3ODQzMDEzMDgsImFub25JZCI6ImFub24tdXNlciIsImh0dHBzOi8vaWQuYXRsYXNzaWFuLmNvbS9hcHBBY2NyZWRpdGVkIjpmYWxzZX0.ag_dOqk_NNVRgMciX6fPWbSitn7fTL9DrHmj8K6-5tc","targetCollection":"upload-user-collection-1052355404","endpointUrl":"https://api.media.atlassian.com","clientId":"edf6ddea-3402-4dc2-906e-1d88a2afcf43","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":true,"formTemplateData":{},"linkedJiraFields":[]},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}